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A curated wall of custom frames in a customer's home: a framed wedding portrait, a Jordan jersey shadow box, a child's rainbow drawing, a framed diploma, a mountain landscape print, and a family keepsake above a wood console

What Our Customers Say

Real reviews from real customers.

Verified across Google, Trustpilot, and Shopper Approved — every review here is from a real order, unedited and unfiltered.

30-day no-questions returnsBuilt in New Jersey since 2015
Verified customer reviewsAcross Google, Trustpilot, and Shopper Approved

Every review is verified by the platform that collected it. We do not edit, hide, or filter — five-star reviews and lower are all here.

26 reviews
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Karen T.May 2025
Verifiedvia Google
I am reviewing supplies that I got from Custom Picture Frames. My project was to reframe a white resin medallion in a 20" shadow box frame, purchased 5 years ago. The medallion was attached to a beige paper and the frame was white. After painting the room where it hung, the existing piece looked ver...
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Mike R.May 2025
Verifiedvia Google
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David R.May 2025
Verifiedvia Google
The Dropbox looks great, and was shipped promptly and packed professionally. The finished project exceeded my expectations.
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Allen S.May 2025
Verifiedvia Google
Bought this amazing frame in the store for a picture I just had autographed. I collect a lot of sports related items, so will most definitely be back to frame some jerseys and other items. Great products and customer service!
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Tim D.May 2025
Verifiedvia Google
I think CustomPictureFrames offers an excellent quality product for a very reasonable price. Was able to order a custom frame and double mat using very precise dimensions for a poster. I think they produced an excellent result and did so quickly.
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Eloise L.May 2025
Verifiedvia Google
Custom size worked out perfectly. The frame came so quickly that I hardly believed it. Customer service was really great, and it arrived in perfect condition. Thanks a lot. The frame selection is great. So many beautiful ornate frames.
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Stephanie C.May 2025
Verifiedvia Google
Truly a hidden gem of a website! AMAZING QUALITY and affordable prices. I'm so happy with my order I could cry. I was so worried about damage but it was packaged perfectly. 11/10 will buy from here again next time I need a pretty frame. They also had like every size frame which was convenient and wo...
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Brandon G.May 2024
Verifiedvia Google
Cannot beat the value here, the frames are very good for the cost. So much so I decided to get 5 posters framed instead of just 1 or 2 (especially since at the time of my order shipping was $31 no matter how many I ordered, that is an amazing value for shipping). I did run into a few issues but the...
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Ramandeep D.May 2024
Verifiedvia Google
Very good price for 24x50 inch frame size.
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Adina K.May 2024
Verifiedvia Google
I've been using Custom Picture Frames for a few years now and I use them for all my projects. Extremely satisfied!
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Tara C.May 2023
Verifiedvia Google
My picture frame came in perfect. It was exactly what I had ordered and was looking for.
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Ashley E.May 2023
Verifiedvia Google
I wanted to create a custom shadow box of matchstick books my husband and I have collected over the years. This was the only site I could customize the frame to exactly how I wanted. It came quickly and it was perfect and easy to hang. The customer support team was wonderful to deal with as well.

Where do these reviews come from?

We collect reviews across three platforms · Google, Trustpilot, and Shopper Approved · and surface them all here without editing or filtering. Every review is verified by the platform that collected it.

  • Google
    Verified customer reviews collected here.
  • Trustpilot
    Verified customer reviews collected here.
  • Shopper Approved
    Verified customer reviews collected here.

Every review shown here is verified by the platform that collected it, across Google, Trustpilot, and Shopper Approved.

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Want to see how a finished frame looks? Browse the customer gallery · Learn about our workshop.