Contact Our Picture Framing Team
Phone, email, or a free 30-minute consultation.
Every person on our customer team is a trained framer. We help with moulding selection, mat configuration, glazing choices, sizing for awkward artwork, restoration questions, and bulk or corporate orders. Reach us by phone, email, or book a free consultation. Our workshop is in Somerset, NJ; we ship custom frames nationwide.
How to Reach Our Picture Framing Team
A few details help us answer accurately on the first reply, rather than going back and forth:
- Artwork dimensions and type (print, photo, canvas, jersey, three-dimensional item)
- Where it will display (living room, gallery wall, office, restaurant)
- Any style direction (modern, traditional, ornate, minimal, matching existing decor)
- A deadline if you have one (gifts, events, exhibitions)
- Photos are helpful for restoration, shadow box, and unusual-shape pieces
Other ways to reach our framing team
Phone: 1 (800) 916-8770 · Monday through Friday, 9 AM to 4 PM Eastern, and by appointment
Email: hello@custompictureframes.com
Free 30-minute consultation: Book on Cal.com
Workshop: 6 Shirley Ave, Somerset, NJ 08873 (visits by appointment)
Response time: Within one business day; most messages get a same-day reply during business hours.
Common questions before reaching out
How fast do you respond?
Within one business day. Most messages get a same-day reply during business hours (Monday through Friday, 9 AM to 4 PM Eastern, and by appointment). For faster answers call 1-800-916-8770.
Can I talk to a real framer before placing an order?
Yes. Every customer-facing person on our team is a trained framer. Call us, or book a free 30-minute video consultation on Cal.com if you want a scheduled walk-through with screen sharing for color and moulding selection.
Where is your custom frame shop located?
Our workshop is at 6 Shirley Ave, Somerset, NJ 08873. We build every custom frame in this facility and ship nationwide. Walk-in visits are by appointment so a framer can give you undivided attention.
What information should I include in a contact message about a custom frame?
Include artwork dimensions and type (print, photo, canvas, three-dimensional item), where it will hang or display, any style direction you have in mind (modern, traditional, ornate, minimal), and a deadline if you have one. Photos help enormously, especially for restoration, shadow box, or unusual-shape projects.
Visit Our Somerset Shop
6 Shirley Ave, Somerset, NJ 08873 · Mon-Fri 9-4